Love Energy Savings review summary
Love Energy Savings is one of the best-known business energy comparison services in the UK. It is particularly focused on helping small and medium-sized businesses compare commercial electricity and gas contracts online, although it also offers support for more complex requirements such as energy procurement, half-hourly meters and new meter installation.
Its biggest strengths are speed, online comparison and a large volume of customer feedback. Love Energy Savings says businesses can compare live prices from a panel of trusted UK suppliers in around 30 seconds, and that it has helped more than 500,000 UK businesses compare business electricity and gas prices. It also says it has saved customers more than £150 million in the process.
However, businesses should treat it like any other energy broker or third-party intermediary. The key question is not only whether Love Energy Savings can find a cheaper quote, but whether the total contract cost, broker fee, contract length and supplier terms are fully understood before signing.
Quick verdict
| Category | Rating | Notes |
|---|---|---|
| Online comparison process | 4.7/5 | Fast, simple and well suited to SMEs |
| Supplier choice | 4.3/5 | Love Energy Savings says its comparison engine includes more than 150 deals from 18 suppliers |
| Transparency | 4.1/5 | It explains that it may be paid by an introductory fee or an amount included in the customer’s price |
| Customer reviews | 4.5/5 | Strong Trustpilot profile, with a high volume of reviews |
| Support for complex users | 3.8/5 | Offers procurement and half-hourly meter support, but larger users may also want specialist consultancy quotes |
| Overall rating | 4.3/5 | A strong option for SMEs wanting a quick business energy comparison |
What is Love Energy Savings?
Love Energy Savings is a UK business energy comparison and switching service. The company is now part of Love Business Group Limited, an active private limited company registered in England. Companies House lists the company number as 06322305, with a registered office in Bolton, and shows that the company was incorporated on 24 July 2007.
Companies House also shows that the company name changed from Love Energy Savings.com Limited to Love Business Group Limited on 12 September 2025. (Find and Update Company Information) The business continues to operate Love Energy Savings as one of its trading names, alongside other brands listed in its privacy policy, including Love Business, Business Electricity Prices, British Business Energy, Energy Helpline, Business Energy UK, Power Compare and Live Energy Prices.
For customers, this means Love Energy Savings is best understood as a trading brand within a wider business utilities group, rather than a gas or electricity supplier in its own right.
What does Love Energy Savings offer?
Love Energy Savings mainly helps businesses compare and switch commercial energy contracts. Its website lists support for business electricity, business gas, energy procurement and new meter installation.
| Service | What it means | Best suited to |
|---|---|---|
| Business electricity comparison | Comparing commercial electricity quotes from suppliers | Shops, offices, cafés, salons, warehouses and SMEs |
| Business gas comparison | Comparing gas contracts for business premises | Hospitality, manufacturing, care, leisure and retail |
| Dual fuel comparison | Comparing electricity and gas together | Businesses wanting simpler renewal management |
| Energy procurement | Bespoke support for more complex energy requirements | Larger SMEs, multi-site users and higher-consumption firms |
| Half-hourly meter support | Comparing tariffs and arranging help for HH meters | Larger electricity users and businesses with profile class 00 meters |
| New meter installation | Support with arranging business meter installation | New premises, refurbishments and growing sites |
| Business water and broadband | Wider utility comparison through related Love Business services | SMEs wanting to review several overheads together |
Love Energy Savings says its comparison service is built for businesses of different sizes, including customers with more complex requirements such as half-hourly meters or energy procurement.
How does Love Energy Savings work?
Love Energy Savings uses an online comparison process. Businesses enter details such as their postcode, meter information and usage, then compare prices from the company’s supplier panel. Its business electricity page says it can find a business’s meter and usage from the postcode, then show a range of electricity quotes.
The general process is:
| Step | What happens |
|---|---|
| Enter business details | The business provides its postcode and supply information |
| Compare quotes | Love Energy Savings shows available business energy prices |
| Choose a tariff | The business selects a deal from the available options |
| Complete the switch | Love Energy Savings handles the supplier switching process |
| Track progress | Customers can monitor the switch and receive updates |
| Renewal support | Love Energy Savings may contact the customer again when the contract is due for renewal |
Love Energy Savings says most business energy renewals complete within 28 days and that customers do not need to contact their existing supplier because it manages the process.
Love Energy Savings prices and broker fees
Love Energy Savings does not publish a single fixed broker fee, because commercial energy prices depend on the business, supplier, usage, meter type, location and contract length. This is normal in the business energy market.
The company’s TPI Code of Practice page explains that once a contract goes live with the chosen supplier, Love Energy Savings will either be paid an introductory fee or paid an amount included in the customer’s price over the life of the contract. It also says it will be transparent about how it is paid and will answer questions about this.
This is an important detail. It means Love Energy Savings may be paid through the energy contract rather than by a separate invoice to the customer.
| Fee type | How it may work | What the business should ask |
|---|---|---|
| Introductory fee | The supplier pays Love Energy Savings for introducing the customer | Is this fee included in my quoted unit rate or standing charge? |
| Commission in the contract | A broker margin is included in the energy price over the contract term | What is the broker fee in p/kWh and in total pounds? |
| No separate customer invoice | The business may not receive a direct broker bill | How much am I paying for the broker service overall? |
For contracts signed from 1 October 2024, Ofgem confirmed that a contract’s principal terms must clearly display broker fees for all non-domestic customers, not only microbusinesses, and suppliers must make the information available on request.
Example broker-fee calculation
A broker fee can look small when shown as pence per kWh, but it can become significant over a multi-year contract.
| Annual usage | 0.5p/kWh broker fee | 1p/kWh broker fee | 2p/kWh broker fee |
|---|---|---|---|
| 10,000 kWh | £50 per year | £100 per year | £200 per year |
| 25,000 kWh | £125 per year | £250 per year | £500 per year |
| 50,000 kWh | £250 per year | £500 per year | £1,000 per year |
| 100,000 kWh | £500 per year | £1,000 per year | £2,000 per year |
| 250,000 kWh | £1,250 per year | £2,500 per year | £5,000 per year |
If a business uses 100,000 kWh of electricity per year and the broker fee is 1p/kWh, the fee is £1,000 per year. Over a three-year contract, that becomes £3,000. This does not mean the broker is poor value, but it does mean the cost should be disclosed clearly before signing.
Supplier panel
Love Energy Savings says users can review more than 150 different deals from 18 suppliers through its comparison engine, or speak to an energy consultant about available tariffs.
This is a useful supplier panel for many SMEs, but businesses should still ask which suppliers were included in their specific comparison. Not every broker works with every supplier, and not every supplier will quote for every business.
| Question to ask | Why it matters |
|---|---|
| Which suppliers quoted for my business? | Shows how broad the comparison really was |
| Which suppliers declined to quote? | Helps explain why some names are missing |
| Are prices live or indicative? | Business energy rates can change quickly |
| Can I stay with my current supplier? | Love Energy Savings says customers may be able to select their current supplier |
| Are standing charges included? | Important for lower-usage businesses |
| Is the broker fee included? | Necessary for comparing true total cost |
Customer reviews
Love Energy Savings has a strong review profile on Trustpilot. At the time of writing, Trustpilot lists Love Energy Savings with a TrustScore of 4.7 out of 5 from more than 24,000 reviews, with 88% of reviews rated 5-star and 7% rated 4-star. Trustpilot also shows that the company has claimed its profile and typically replies to negative reviews within 24 hours.
The company’s own customer reviews page states that loveenergysavings.com is rated 4.8/5 based on reviews from the last 12 months, and says the company has saved customers an average of £1,952 on each switch, based on data collected between 1 January 2023 and 31 December 2023.
| Review area | What customers commonly praise | What to check carefully |
|---|---|---|
| Speed | Fast quotes and quick switching | Whether the quote is still valid when signed |
| Staff | Helpful agents and clear explanations | Whether all terms are confirmed in writing |
| Savings | Lower prices than renewal offers | Whether broker commission is included |
| Switching | Managed process with less admin | What happens if supplier objections arise |
| Aftercare | Account management and renewal contact | Whether support continues after go-live |
Trustpilot is useful, but it should not be the only basis for choosing an energy broker. Reviews can show service patterns, but each business should still check the rates, standing charges, broker fees, supplier terms and complaint route.
Pros and cons
| Pros | Cons |
|---|---|
| Fast online business energy comparison | Not a whole-market guarantee unless confirmed for your quote |
| Strong Trustpilot rating and high review volume | Broker fees may be built into the contract price |
| Suitable for many SMEs | Larger users may want to compare with specialist energy consultants |
| Can compare business electricity and gas | Not every supplier will quote every business |
| Offers energy procurement and half-hourly meter support | Commission should be checked in p/kWh and total pounds |
| Handles the switching process | Some customers may prefer direct supplier negotiation |
| Can support renewals and account management | The cheapest headline rate is not always the lowest total cost |
Who is Love Energy Savings best for?
Love Energy Savings is most likely to suit small and medium-sized businesses that want a quick, convenient way to compare commercial energy prices.
| Business type | Suitability | Why |
|---|---|---|
| Small offices | High | Simple usage and online comparison usually work well |
| Shops and salons | High | Often suitable for standard SME electricity and gas quotes |
| Cafés and restaurants | High | Useful for comparing gas and electricity together |
| Churches and charities | Medium to high | Can be useful, but contract terms should be checked carefully |
| Warehouses | Medium to high | Suitability depends on usage and meter type |
| Multi-site businesses | Medium | Useful, but may require more bespoke procurement support |
| High-consumption manufacturers | Medium | Worth comparing, but also seek specialist consultancy quotes |
| Large corporates | Lower to medium | May need deeper risk management and flexible procurement |
Who might need an alternative?
Love Energy Savings is not necessarily the best fit for every business. A company may want to compare alternatives if it has:
| Situation | Why another route may help |
|---|---|
| Very high electricity or gas consumption | A specialist procurement consultant may offer more detailed tendering |
| Several complex sites | Multi-site contract strategy may need more bespoke management |
| Flexible procurement needs | Larger users may need fixed, flexible or blended purchasing strategies |
| Energy-intensive operations | Non-commodity charges and capacity costs may require deeper analysis |
| Existing supplier disputes | A specialist adviser may be needed before switching |
| A preference for direct contracting | Some businesses prefer to negotiate directly with suppliers |
How Love Energy Savings compares with other brokers
| Broker | Best for | How Love Energy Savings compares |
|---|---|---|
| Bionic | SME business service comparison | Similar SME focus, but Love Energy Savings has a strong online energy comparison proposition |
| Utility Bidder | Multi-utility comparison | Utility Bidder also covers wider utilities; Love Energy Savings is especially strong on energy switching |
| Northern Gas and Power | Larger procurement and energy management | More suitable for complex and high-usage procurement than simple SME switching |
| Inenco | Large energy users and strategic procurement | More consultancy-led and suitable for complex energy portfolios |
| Inspired PLC | Corporate energy risk and procurement | More focused on larger organisations and procurement strategy |
| Auditel | Cost, procurement and carbon support | More suitable where energy is part of wider cost and carbon reduction |
For a small business wanting a straightforward gas or electricity comparison, Love Energy Savings is a strong option. For a large or energy-intensive business, it may be sensible to compare Love Energy Savings with one or two specialist procurement consultancies.
What to check before signing through Love Energy Savings
Before agreeing to a business energy contract through Love Energy Savings, ask for these details in writing:
| Check | Why it matters |
|---|---|
| Unit rate | Shows the p/kWh price for electricity or gas |
| Standing charge | Important for low and medium usage sites |
| Contract length | Business contracts can run for several years |
| Supplier name | The supply contract is normally with the supplier, not the broker |
| Broker fee | Shows how Love Energy Savings is paid |
| Total broker cost | Helps compare the contract properly |
| Renewal terms | Prevents accidental expensive rollover |
| Meter details | MPAN, MPRN and profile class should be correct |
| VAT and CCL position | Incorrect tax treatment can distort cost comparisons |
| Complaint process | Important if the switch or supplier service goes wrong |
Complaints and dispute resolution
If a business has a problem with an energy broker, it should first complain to the broker and keep written records of calls, emails, contract documents and fee disclosures.
Eligible small businesses can now take energy broker disputes to the Energy Ombudsman. From 19 December 2024, the Energy Ombudsman says it can help small businesses with broker disputes if the business has fewer than 50 employees and meets turnover or balance sheet limits, or if annual electricity consumption is not more than 200,000 kWh, or annual gas consumption is not more than 500,000 kWh.
This does not remove the need to check the contract carefully before signing, but it does give many small businesses a clearer route if something goes wrong.
Final verdict: Love Energy Savings review
Love Energy Savings is a strong business energy broker for SMEs that want a quick and convenient way to compare electricity and gas contracts. Its online comparison process, large review base, supplier panel and long trading history make it one of the more visible names in the UK business energy broker market.
The main caution is the same as with any broker: businesses should not focus only on the headline unit rate. They should check the standing charge, contract length, supplier terms and broker fee before signing. Love Energy Savings states that it may be paid either by an introductory fee or by an amount included in the customer’s price over the life of the contract, so customers should ask for this in pounds and pence.
For small businesses, Love Energy Savings is well worth comparing. For larger, multi-site or energy-intensive organisations, it may be best used alongside quotes from specialist procurement consultancies.
FAQ
Love Energy Savings is not best understood as a traditional energy supplier. It is a business energy comparison and broker service that helps companies compare contracts from suppliers. The actual supply contract will normally be with the chosen gas or electricity supplier.
Yes. Love Energy Savings is a trading name used by Love Business Group Limited, an active UK private limited company registered at Companies House under company number 06322305. Companies House lists the business as incorporated on 24 July 2007.
Love Energy Savings says that when a contract goes live, it will either be paid an introductory fee or paid an amount included in the customer’s price over the life of the contract. Businesses should ask for the broker fee in p/kWh and as a total amount over the contract term.
It may not always charge through a separate invoice. Like many business energy brokers, its payment may be included within the energy price or paid by the supplier. This is why businesses should ask for written fee disclosure before agreeing to a contract.
Love Energy Savings has a strong Trustpilot profile. At the time of writing, Trustpilot lists the company with a 4.7 out of 5 TrustScore from more than 24,000 reviews.
Yes. Love Energy Savings provides information and support for half-hourly meters and says customers can compare half-hourly electricity tariffs through its service. Its half-hourly meter guide also says businesses can speak to its experts about installation timelines and supplier options.
Love Energy Savings says most business energy renewals are completed within 28 days and that it manages the process on behalf of the customer. Actual timing can depend on the supplier, contract end date, objections, meter details and credit checks.
Love Energy Savings is particularly well suited to SMEs because of its fast online comparison process and focus on straightforward business energy switching. Larger or more complex users may still find it useful, but should compare it with specialist energy procurement consultants.
Ask which suppliers were compared, whether the quote includes broker commission, what the total broker fee is, how long the contract lasts, whether rates are fixed or pass-through, and what happens at renewal. These details should be checked before agreeing to the contract.
Yes. Businesses should complain to Love Energy Savings first and keep a written record. Eligible small businesses may be able to escalate unresolved broker disputes to the Energy Ombudsman, depending on employee numbers, turnover, balance sheet size or energy consumption.